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  • Measuring What Matters: Our Approach to Impact Measurement and Management

    Shifteh Malithano
    Shifteh Malithano
    Director of Programs and Impact
    In the dynamic world of social entrepreneurship, where every action is designed to create a meaningful impact, measuring and managing that impact becomes crucial. It goes beyond simply quantifying results; it's about ensuring our efforts resonate with our mission and lead to tangible improvements in the lives of those we serve.

    At Reach for Change, we believe that effective Impact Measurement and Management (IMM) are indispensable tools for driving sustainable social change. In this blog post, I will present compelling tips and insights on how social entrepreneurs can harness our approach to measure their impact effectively.

    Why Impact Measurement Matters

    Many social entrepreneurs understand the importance of measuring their impact. Still, due to high costs, they often face significant barriers to creating replicable and sustainable structures or hiring experts for this purpose. Other priorities, such as addressing the needs of their beneficiaries or securing funding, frequently take precedence within their social enterprises, making it challenging to maintain effective impact measurement.

    This situation is concerning because it prevents social enterprises from developing better and more relevant programs for their beneficiaries. Furthermore, it becomes increasingly difficult to scale their programs without evidence demonstrating their effective solutions. As a result, many vital solutions remain unscaled, limiting their reach to more beneficiaries and hindering the attraction of larger investments.

    Now, why must social entrepreneurs measure their impact?

    • Accountability: It helps them to demonstrate to stakeholders, funders, and the public that their resources are being used effectively and efficiently.  

    • Learning and Improvement: By analyzing your impact, you can identify areas for improvement, refine your strategies, and optimize your programs.  

    • Attracting Support: A strong track record of impact can attract additional funding, partnerships, and support from like-minded individuals and organizations.

    What can you learn from our approach to impact measurement?

    We have a comprehensive theory of change that, in line with our 2030 strategy, shows what we intend to achieve in the short, intermediate, and long term. We track our progress continuously and work with a ‘build, measure, learn’ approach to ensure ongoing iteration of our programs and implementation of lessons learned.

    When we design a new program, impact measurement and management are at the core. The Reach for Change impact team is heavily involved in outlining the objectives of the program as well as developing monitoring and evaluation plans. This way, we ensure that no matter the program we run, we start with what change we want to create for the target group and structure the program around the best way to achieve it.

    To evaluate the results of our programs, we monitor if the planned activities took place (outputs), whether the desired change happened (outcomes), and how much of that change happened because of our activities (impact). We aim to understand both our direct and indirect impact.

    Our overarching result measurement framework focuses on:

    • Changes at the individual level: idea generation, increased awareness of social entrepreneurship and increased entrepreneurial skills and mindset.

    • Ideation and launching of products: development of a minimum viable product, launching of a business or activity, and business registration. 

    • Organizational growth and impact: development within the areas of creating an effective solution for their target group, financial sustainability, leadership, team and operations, increased geographic footprint, revenue and job creation, and development of a strategy to deliver products and services to their beneficiaries at a significant scale.

    • Ecosystem development: development towards creating a supportive environment for social entrepreneurs, including increased awareness of the potential of social entrepreneurship and understanding of the current systemic barriers they face, policy changes and an increased number of cross-sectoral collaborations.

    To ensure that we keep impact at the core of our operations, each project follows the Impact Measurement & Management cycle:

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    How to stay consistent amid the hurdles. 

    While impact measurement and management provide many benefits, they face challenges such as data unavailability and resource constraints. At Reach for Change, we are eager to leverage the benefits through innovation and continuous improvement.

    How do we do this?

    We embrace new technologies such as our AI-powered Research Assistant, collaborate with partners, and invest in capacity building to enhance our ability to capture and analyse data, ultimately driving more effective and sustainable social change.

    In conclusion, measuring and managing impact are crucial tools for social entrepreneurs aiming to create a lasting positive effect. By thoughtfully designing your approach, collecting and analysing relevant data, and tackling challenges directly, you can ensure that your efforts align with your mission and contribute meaningfully to making a difference in the world.

    If you are interested in partnering with us, please email us at [email protected]. Together, we can create change.